VTEX is the only multitenant commerce platform capable of unifying experiences in all sales channels. With a robust solution, scalable cloud infrastructure, and powerful tooling, our platform accelerates the transformation of complex operations.
2500+ online stores of varying sizes and segments, with operations in 32 countries and global expansion, have at VTEX the solution for the online sale of their products, among them major names such as Sony, Motorola, Walmart, Whirlpool, Coca-Cola, Stanley Black & Decker, and Nestlé.
TRUST TO BE TRUSTED: We believe with eyes closed and delegate responsibilities. To be trustworthy, you need honesty, transparency, and consistency in quality and performance. This is the great pillar of all relationships that involve VTEX within and outside the company. We’re trust-first.
BUILD FOR COMMUNITY: It’s all about being ready to grow and reach new levels with others. Have a clear purpose, collective thinking, and a flexible essence, and you’re building for the community. We are global, but we’re audacious enough to aim for the stars.
BE BOLD: Boldness is about challenging the status quo and not being afraid to make mistakes or take risks. We test new alternatives, walk into the unknown and explore possibilities no one thought about. To be bold is to apologize instead of asking for permission.
ABOUT THE OPPORTUNITY
The Customer Experience main challenge is to enable continued growth opportunities to our customers. As an enablement team we seek to offer our teams training and learning opportunities on their path to become Digital Commerce Specialists.
Educate about Digital Commerce challenges in a global landscape; Improve the delivery of Digital Commerce projects;
Guarantee best practices of Digital Commerce are not only known but applied; Ensure collaboration and knowledge transfer of Digital Commerce within the CX organization and the VTEX organization; Build and expand a online learning platform revolving around digital commerce topics; Publish papers that inform about our practices to the ecosystem.
Ultimately our dream is that VTEX will consist of only Digital Commerce Specialists.
Our hypothesis is that if everyone in our company is a Digital Commerce Specialist, no matter their role or badge, we will create a real impact to our customers, shaping the future of Digital Commerce and accelerating digital transformation.